September 28th, 2011

quote - irritatingly weird

Delicious update

1. I've signed up with Pinboard. It has almost all of the features I need, and it looks to be both easy to use and flexible. The big downside is that it's not free -- there's a one-time signup fee that's currently a little less than $10. For a service I use on a near-daily basis, I think it's worth a small outlay by my financial standards, but mileage may, of course, vary. Still, I recommend checking it out. The guy who runs it seems really helpful and responsive, although I do wonder how sustainable a one-person shop will be over time.

As ever, I'm owlmoose over there. Feel free to follow me! I'll most likely add you back if you do. And of course I'll report back, once I've used it awhile.

2. Many other people reporting more thoroughly on the Delicious situation and its implications for fandom. The most thorough source I know of is [personal profile] bookshop -- check out her entries here and here. If you have another good source, let me know.

3. What is it about Internet services and massive fail in the areas of interface and customer service lately? The Google+ real names issue, the Netflix debacle, Facebook's much discussed interface change, and now this. Whatever happened to focus groups, and controlled beta testing, and soft launches? Why do so many sites dump huge changes on their userbase without so much as asking their users what they want? The answer I come back to doesn't please me, but it's starting to look very likely to be the correct one: they don't care. I'm put in mind of this cartoon, which started making the rounds on Facebook after the interface change and resulting outcry:

It's an uncomfortable truth, if one that gets a little sticky for sites like LiveJournal where many of us do pay for the service. And it doesn't mean that we have no leverage at all, because if we weren't there, providing the content, there would be no product to sell. But it does go a long way toward explaining why some site owners seem so callus about their user base.

All day, I've been remebering FanLib and Strikethrough, the controversies that led in no small part to the creation of AO3 and Dreamwidth, respectively. And I keep coming back to the same conclusion today that I did then: if fandom wants a social bookmarking service that's going to work for us, take our needs into account, and not disappear when a higher bidder comes along, we need to build it ourselves. We need to own the servers. The OTW has expressed an interest in being part of the solution, which I think is great, and I look forward to more developments from that direction, but I hope we don't just sit around and wait, either, if someone has an awesome idea for building a tool that will work for us.

4. On the other hand, weirdly, when I open a Delicious webpage, as of this writing (approximately midnight)? I see the old interface. I'm almost afraid to admit this, lest I jinx it, but there you are. This isn't a caching error, because I see it in multiple browsers, and I see it on pages for users I haven't looked at in months, and I see it when I'm logged out. And I accepted the new ToS, and I saw the new interface when I first checked the site this morning. Has this bizarre reversal happened for anyone else? Is it possible that they're slowly walking the changes back? Very curious to see what this will look like in the morning....

5. Last word goes to the ever-wonderful George Takei, whom I think I love more every single day. (The video is about the Facebook interface change, but I still find it appropriate.)

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At least cookies are still Delicious

Delicious!Fail is starting to make the mainstream press: Violet Blue on the transition and why it was both a technical and PR disaster.

Also, have a linkspam! Looks to be well-updated.

Sad, sad news: ff_press is going on indefinite hiatus, because it depended on Delicious to run. This bums me out far more than losing the site functionality for my own purposes. :( Why, AVOS? Why?

I still see the old site on my computer, but the new interface at work. Is it a Mac versus PC issue? I really don't understand.

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